Refund & Cancellation Policy (100% Money-Back Guarantee)
If you want just to cancel your subscription please contact us at support@startnewme.com with your registration e-mail. Your subscription will be canceled manually within 3 business days after contacting us via email - no questions asked.
2. 100% money-back guarantee rules
In addition to any refund rights under applicable laws, if you purchased the program directly from our website and the money-back option was offered at checkout, you are eligible for a full refund if you did not get any results with our program.
Please note that only fulfilment of the requirements below allows you to receive a complete refund under 100% money-back guarantee:
• you contact us within 28 days after your initial purchase and before the end of your subscription period; and
• you have followed our program at least during 20 consecutive days within the first 28 days after the purchase; and
• you are able to demonstrate that you have followed the program.
This Money-Back Guarantee policy does not apply to subscription renewals. A refund can be claimed only during the subscription period. If the subscription period has expired before you made a request for a refund, we will not be able to provide you with a refund.
We will review your application and notify you by email whether your application is approved. If the application is approved, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment, typically within 30 days.
3. General refund rules
We strive to ensure our customers are happy with our products and services. If you have any feedback, please send it to support@startnewme.com.
Generally, if you do not meet the conditions of our 100% money-back guarantee outlined above, the fees you have paid are non-refundable unless otherwise stated or required by applicable law. Additionally, certain refund requests may be considered on a case-by-case basis and granted at our sole discretion.
The general refund rules do not apply to certain situations, such as personal reasons (e.g., you don't like the product) or financial reasons (e.g., you didn't expect to be charged, didn't realise the trial would convert into a subscription, didn't expect the subscription to auto-renew, or were unaware that the services require payment).
4. Haven't received your plan?
Please contact us at support@startnewme.com